Privacy Policy
This document outlines data protection rules for account holders. It describes the legal obligations 4Rabet India follows when staff process personal information. The text details how representatives manage registration data, payment records, device identifiers, cookies, analytics technologies, and information shared with service providers. It specifies how long the site retains information. Account holders manage their consent, request access to their records, or ask for deletion. The page also explains how staff safeguard details collected from children. Contact information provides a way to address any questions.
The Operating Company
Bettors must understand who manages their data and access contact information to resolve any questions.
- Registered Company Name: Combonus Solutions NV;
- Country of Incorporation: Curaçao;
- Designated Privacy Role: Data Protection Contact;
- Contact Availability: accessible through the account dashboard;
- Privacy Inquiries: send an email to [email protected];
Categories of Collected Personal Data
Account holders provide several types of data. Staff collect registration details, such as a name, email address, and date of birth. Representatives record payment and transaction information, including deposit amounts, withdrawal requests, and the methods chosen for each transaction. While visitors interact with the site, tracking tools gather technical and device data, like IP addresses and browser types. For identity confirmation and to apply gaming controls, staff request verification documents along with age-related information.
Information Provided Directly by the User
Bettors provide information during account creation and while using the services. The registration and verification processes require specific details.
- Full name and contact details: an email address and mobile number support account communications and login recovery;
- Residential address: the city, state, and postal code help verify account ownership and comply with regional requirements;
- Date of birth: age confirmation prevents underage access to real-money accounts;
- KYC documents: an Aadhaar card, PAN card, passport, or driver's licence scan completes identity verification;
- Payment credentials: UPI identifiers, bank account numbers, card details, and e-wallet addresses process deposits and withdrawals;
- Communication history: chat transcripts, support tickets, and email exchanges resolve questions and disputes;
Automated Data Collection and Tracking
Applications use software to gather information whenever someone visits or logs in. Gaming sites collect specific types of technical metrics.
- IP address: helps identify the network and approximate geographic region for regulatory compliance;
- Device identifiers: allow the system to recognise a smartphone or computer during repeat visits;
- Browser type: supports compatibility and the proper display of casino or betting features;
- Operating system: supports technical troubleshooting and functionality checks;
- Log timestamps: record access times for specific pages and actions;
- Approximate location from network data: verifies regional access permissions without GPS;
- Interaction logs: track clicks, navigation paths, and time spent on different sections for analytics purposes;
Details Obtained from Third-Party Sources
External sources supply account records. Staff connect each identity to the corresponding profiles. These profiles come from different types of providers.
- Payment providers: submit transaction references, approved amounts, timestamps, and wallet identifiers that link deposits and withdrawals to specific accounts;
- Identity-verification partners: return confirmation statuses, document-authenticity checks, and biometric-match results that validate registration submissions;
- Anti-fraud services: share risk scores, device-fingerprint assessments, IP-reputation flags, and behaviour-analysis outcomes to protect against unauthorised access;
- Marketing partners: relay campaign identifiers, referral codes, affiliate tracking tokens, and click-through timestamps that attribute registration sources and measure promotional effectiveness;
Purposes and Legal Basis for Processing Your Data
The list below details why the brand handles information and states the legal basis for each action.
- Account creation and maintenance: processing registration details establishes and maintains the profile under contractual necessity;
- Running games and placing bets: processing supports functionality and bet placement for service delivery;
- Payment processing: handling deposits, withdrawals, and transaction records fulfils financial obligations;
- Identity verification: verification checks confirm account ownership and age compliance under regulatory requirements;
- Customer support: processing communication records enables support teams to resolve queries and profile issues;
- Analytics and performance measurement: analysing usage patterns improves service quality under legitimate interests;
- Marketing communications: promotional messages require specific consent before delivery;
- Compliance with legal obligations: processing supports regulatory duties, record-keeping requirements, and lawful requests from authorities;
Each purpose involves fulfilling a contract, obtaining consent, or meeting legal requirements established by the Digital Personal Data Protection Act.
Data Sharing and Third-Party Disclosures
The brand shares certain information with external entities to manage operations and meet legal requirements.
| Category of Recipient | Types of Information Shared | Reason for Sharing |
|---|---|---|
| Payment processors | Transaction amounts, timestamps, wallet identifiers, bank references | Processing deposits, withdrawals, and refunds through chosen methods |
| Identity-verification vendors | Government-issued documents, name, date of birth, address | Confirming account ownership and age during registration checks |
| Hosting providers | Account records, login histories, device identifiers, technical logs | Storing and managing website infrastructure and user databases |
| Analytics services | IP addresses, browser types, operating systems, visit durations, click patterns | Measuring website performance, navigation flows, and usage trends |
| Marketing partners | Email addresses, campaign interactions, device identifiers, consent preferences | Sending promotional communications and tracking campaign responses |
| Professional advisers | Account disputes, transaction records, compliance documentation | Obtaining legal, accounting, or regulatory advice |
International Data Transfers
The brand transfers account information to servers located outside the country to operate its services. Hosting companies, payment processors, and analytics providers rely on external infrastructure. These data transfers enable site managers to maintain functionality, process payments, verify identity documents, and monitor service quality. Management establishes contracts with providers and relies on these agreements to protect any transferred records. The terms specify which categories of providers receive information, identify the countries where servers sit, and describe the applied safeguards.
Security Measures
The brand relies on multiple layers of protection. Staff members implement technical and organisational measures that keep records secure during storage and processing.
- Access controls restrict which staff members view personal records;
- Encryption protects data during transmission between a device and the servers;
- Regular training helps personnel understand privacy and security responsibilities;
- Data-minimisation practices limit collection to necessary details only;
- Secure storage systems separate sensitive records from general files;
- Password policies require strong credentials and periodic updates;
- Activity monitoring detects unusual access patterns or suspicious behaviour;
- Regular audits review protection measures and identify areas for improvement;
Data Retention Periods
The retention period depends on the type of data, the account status, and the original purpose of the processing.
| Data Category | Retention Period | Legal or Operational Notes |
|---|---|---|
| Active accounts | Duration of account activity | Account records remain accessible |
| Inactive accounts | Up to three years after last login | Advance erasure notice sent to users |
| Transaction histories | Seven years from transaction date | Tax and financial audit compliance |
| KYC documents | Seven years after account closure | Identity verification and regulatory needs |
| Communication records | Three years from last message | Customer support and dispute resolution |
User Rights and Data Control
Regulations set rules that protect user rights. Account holders maintain control of their information.
- Accessing information: submit a request through the dashboard or contact the designated privacy email to receive details about collected records and processing purposes;
- Correcting inaccuracies: update outdated or incorrect personal details directly in the settings or request changes via the support channel;
- Updating records: modify contact information, address details, or payment credentials through profile tools whenever necessary;
- Erasure: request deletion of personal information by contacting the Data Protection Officer, subject to legal and regulatory retention requirements;
- Withdrawing consent: revoke previously granted consent for optional processing activities through consent-management tools or profile preferences;
- Filing complaints: contact the designated privacy team or submit concerns to the Data Protection Board regarding processing practices;
Rules allow a maximum ninety-day response period for all submitted requests.
Communication Preferences
The site communicates with account holders in two ways. Service messages confirm deposits, notify users about withdrawals, and provide information about account verification, password resets, and security alerts. Marketing messages deliver offers, announce bonuses, and invite users to tournaments. Account holders control these messages through dashboards found in their settings, or they use unsubscribe links in emails. Individuals enable or disable any channel at any time. If someone opts out of marketing messages, staff continue to send service communications.
Cookie Policy and Tracking Technologies
The site uses specific categories of trackers to monitor activity. Account holders maintain options for managing each type.
- Essential cookies: store session identifiers and login preferences to maintain access and recognise returning accounts;
- Performance and analytics trackers: measure page views, navigation patterns, and time spent on different sections to evaluate features;
- Advertising trackers: connect browsing activity with campaign sources and promotional offers to show relevant bonus notifications and targeted communications;
- Consent management: visitors receive a separate notice describing each category and its specific purpose prior to non-essential tracker activation;
- Browser controls: users delete stored data or block certain categories through browser settings; blocking essential ones prevents login and access;
- Withdrawal options: disabling consent for analytics or advertising trackers follows the same steps as the original acceptance process and does not affect core betting or casino functions;
External Links to Third-Party Websites
This document applies only to the brand's services and explains how the staff manage data. The service includes links to third-party websites. Each third-party site maintains its own privacy terms and collects records in its own way. Visitors must read the privacy documentation of each external site before sharing personal details.
Protection of Minors
The site requires account holders to provide age verification documents for review. Staff block access for anyone under the legal betting age.
- Establishing eligibility standards: users must be 18 years old or above to register and use the service;
- Gathering proof during registration: the registration form requests date-of-birth information from all applicants;
- Conducting verification checks: submitted identity documents undergo a review to confirm age details match official records;
- Handling underage accounts: the company removes personal data from accounts belonging to users below 18 years;
- Restricting access immediately: accounts associated with underage users face immediate restriction;
- Closing non-compliant profiles: staff close accounts permanently upon failed age verification or detection of ineligible users;
Updates and Changes
Whenever the document updates, the new effective date appears at the top. Management reviews and updates the text regularly to reflect operational changes, regulatory requirements, or improvements to handling practices. Updates also result from the introduction of new features, expanded services, or revised legal obligations. The brand notifies users of material changes through dashboards, site banners, or email messages. Previous versions remain accessible for comparison. Users retain control over continued account use after any revision and must review the current text periodically.